Hitchhiker's Guide to Galaxy says:
Don't Panic!


GRIP International Library Support

e-mail address:
  griplibmgr@patriot-machine.com
Mailing Address:
Patriot Machine, Inc.
951 Harmsted Court
Saint Charles, MO 63301
Phone: (Use a last resort)
  636-940-1776 x 130
DO NOT CONTACT EDS PLM SOLUTIONS FOR GRIPLIB ISSUES OR PROBLEMS. THEY DON'T HAVE THE
INFORMATION OR THE TIME TO HELP YOU.